Online focus group research* conducted by Springboard Australia, in conjunction with e-journal, Online Opinion, has found an electorate tiring or tired of the Howard Government, interested in a new direction and in Mark Latham, but not yet convinced he is ready or right for the job.

Springboard Australia’s Founding Director Tim Grau analyses the research and its implications.


“Howard lies where Latham makes mistakes.”

That simple statement from a swinging Labor voter in a recent focus group may characterise the mood of many in the Australian electorate.

The research, conducted immediately after the recent Federal Budget, was designed to find out what voters really think about issues rather than relying on simple quantitative polls which do not explain why people have certain views or why they plan to vote a particular way.

Is Australia heading in the right direction?

When voters were asked if Australia was heading in the right direction two overwhelming themes emerged.

First, on the economic front Coalition voters generally believe the country was heading in the right direction with Liberal voters more upbeat. Australia was seen as an “incredibly fortunate nation” with “not everything right, but not too much wrong”.

“I think in general the economic signs are pretty good and we have weathered some global economic problems pretty well.”

“I think we’re in the ballpark of around 80-85% heading in the right direction”.

“We have the best economy in the world.”

Even some Labor voters acknowledged “our economy is in quite good shape”.

The second theme that emerged across the political spectrum of voters we spoke to was a strong concern about the direction of the country in social and cultural policy terms. Labor voters in particular raised these concerns.

The loss of core “values”, a sense of “a fair go” and “lack of compassion” were regularly raised as concerns of voters.

“I think the country is … losing many of the values that made us a great country.”

“I am concerned by the effect this is having on the type of people we are.”

When asked what one thing would they change about Australia, Labor voters quickly identified the Government with both Coalition and Labor voters also raising the need for improvements in social policy such as education and health.

In addition, a number of voters expressed a desire for greater “vision” from politicians.

“no vision, or hope that we can take control of our future.”

The Election

As could be expected from people who volunteer to participate in this kind of research, voters were already very aware of the impending election and the contest between the two political leaders.

In these voters minds the election campaign is already well and truly underway.

A Queensland voter in his 50s observed there are “two boxers, the champ has been surprised, still isn’t sure and the contender is starting to look like he’s got strong legs.” While another noted “Mark Latham is rising, Howard is stuttering” and another said “Howard is a clever politician. He will capitalise on whatever he has to hand.”

“I think it will be very close” was another’s observation on the forthcoming poll.

Many voters we spoke to also had negative views of politics, politicians and the current debates. “It’s about winning at all costs”, “wedge politics”, “we have to get ready for spin from both sides” and “political point scoring rules” were common sentiments expressed by voters.

There was a view or concern that Howard might win the next election again by stealth or trickery as some voters perceived he did in 2001.

John Howard

The views on the Prime Ministerial contenders were also consistent across the groups we talked to.

Howard’s strengths as seen by Coalition voters in particular were his “leadership”, “experience” along with his government’s economic management.

The Government “can take a lot of credit” for the state of the economy. One voter noted “they have kept a tight reign on the directions” and another stated “if you’ve been behind the wheel you can take the lion’s share of the credit” for the economy.

The strength of the Australian economy and the Prime Minister’s management of it are clearly recognised by Coalition voters and remain core advantages for the Government.

Labor voters were less inclined to give the Government credit for the state of the economy with some noting the Hawke/Keating reforms as the reason for its current strength.

The Prime Minister’s negatives are, however, very dominant with views strongly held. Most critically, Howard’s honesty is sharply questioned with “lies”, “deceit” and “cynical” regularly raised by groups and even the Prime Minister’s “nasty side” being raised.

“No one lies in politics more than J W Howard.”

“Howard is still able to out lie them all.”

“Oh, let me count the ways … Lies, deceit, war mongering, total lack of compassion, abusing children to ‘send a message’ …. Need I go on?”

The Prime Minister’s “lack of vision” was also a frustration of voters.

“The way he has taught Australians to fear rather than hope.”

Mark Latham

While Howard’s negatives are pervasive and could lead to the conclusion his time may have past, voters who initially have been interested in his opponent still believe Mark Latham has more work to do to make it to the Lodge.

Mark Latham is seen as “promising”, “definitely having some good ideas”, “tough”, a “new broom” and a “welcome change”.

“Latham is starting to dig out his own space which is starting to appeal to people.”

“Latham is building an alternative approach.”

It is clear voters are now more prepared to consider Labor than they were under Simon Crean, but Latham has not yet secured their vote.

His inexperience dominated voters concerns as did the need for him to provide more detail on his ideas.

“He states populist themes. I don’t think he has the experience necessary to lead.”

“Latham hasn’t said anything you could judge him on definitively yet.”

“I don’t trust him or his party to manage the economy.”

“I’m really not swayed by anything he says at this point. It’s all too shallow.”

The Budget – General Views

Despite the post-Budget Newspoll bounce the Government apparently received, our detailed discussions with voters did not reveal similar overwhelming endorsement.

The proximity to the Federal election clearly made voters extremely cynical of the measures announced in the May Budget.

“The Budget is a carefully targeted vote-buying exercise.”

“It’s a very cynical election ploy.”

“The Budget is targeted at winning marginal seats in the next election.”

Even Coalition supporters, while acknowledging it was a “good budget for the nation” and even “excellent”, some claimed it was ”an attempt to appeal to those people Howard and Costello thought will re-elect them” and “was very targeted”.

More critical voters described the budget as “bribery on a large well aimed scale”, “a vote buying budget” and “hideously populist and short-sighted”.

When asked what measures voters would include in the Budget that was not included in the Costello Budget, the overwhelming response from across the political spectrum was the need for increase funding and support in the areas of social infrastructure.

Education and health were the dominant issues raised by virtually all participants.

Similarly, these issues were identified by participants when asked what services government provides where there is room for improvement. Other issues raised here were aged care, roads, employment, regional services and communication.

Before the Government’s advertising campaigns started, most voters thought the Budget would have minimal impact on them personally. Rather, most voters thought it was more important for the Budget to be “good for the nation”.

Notably, no participants indicated that the Budget measures were likely to change the way they intend to cast their vote at the forthcoming poll.

Tax Cuts

On specific Budget measures, voters’ responses to the Government’s tax cuts were not as positive as the Prime Minster and Treasurer might have hoped.

The failure to deliver tax cuts to those earning less than $52,000 was criticised by both Coalition and Opposition supporters as was the Government’s failure to deal with bracket creep.

A West Australian Liberal voter thought the tax cuts were “a bit too restricted. I would have thought raising the tax free threshold of first bracket, and a bit less at the top end would have been better”.

Another participant said “aside from the economic arguments about whether it’s a sound policy, it seems pretty skewed and a bit unfair. If there is such a big surplus, why not share it around. I haven’t heard a good argument yet as to why that level of income was chosen as the cut-off.”

A voter in his twenties when asked how the Budget affected him declared “it doesn’t, I don’t earn over $52,000, I’m not in a young family, I’m not in aged care and I don’t contribute to my super”.

A number of Liberal voters were more positive describing the cuts as “absolutely necessary”, “good” and ”fine”.

Family Payments

On the family payments, including the $3000 for newborns and the $600 one-off child payments, again voters’ views were mixed.

Even those that welcomed the payment questioned its effectiveness and the method of payment.

A Liberal voter in her 50s said it was “probably helpful, (but I) doubt it will encourage more parents to have children”.

Another Coalition supporter said he did not “think that is absolutely necessary, but most will like it I imagine”.

While a Labor voter in her 20s said “no doubt it will benefit in the short term and some pressures will be eased”. She went on to raise concerns that “there’s no guarantee that money will help the child”.

Men tended to be less supportive of the bonus payment across the political spectrum with it being described it as “patronising” and “smacks of a bribe”.

Superannuation Tax Break

There weren’t strong views expressed on this measure, but it was generally accepted as a “good idea”.

Latham’s Budget Response

Our participants were particularly keen for Latham to spell-out in more detail his alternative Budget proposal.

When questioned on his initial Budget reply announcements of “earning or learning” and extended tax cuts, voters were somewhat sceptical and wanted specifics on how Latham’s policies would work.

“There is absolutely no detail to be able to make judgements.”

Latham’s commitment to provide broader tax cuts didn’t receive the overwhelming positive response he might have expected, particularly the promise to do so through $8 billion in expenditure savings.

A Victorian Labor voter described the Latham tax cut plan as “silly” and another declaring he “would rather (Latham) increased services”.

“We need to see the fine print”, “he has to show where the funds come from”, “how does he plan to save $8 billion” and “what’s Latham going to cut and where?” were typical responses.

“I would love to know where the savings will come from. Everything has already been cut to the bone. What is he going to do?”

His “earning or learning” policy was more positively received with one Queensland National Party voter describing it as “great” and a Queensland Liberal voter saying “I think it is a good idea.”

But again voters crave the details.

“I’d need to know how it worked.”

“It’s another airy fairy Latham waffle.”

Notably, Labor voters were sceptical and concerned about how this measure would work in practice.

Latham’s announcement on pneumococcal inoculation was met with a generally muted response with voters seeing it as symbolic.

The message for Latham is that voters are listening to him, they are prepared to consider him, but he quickly needs to put flesh on the bones of his policy ideas and agenda to convince them he has the substance and experience required.

The War in Iraq

On the war in Iraq, participants’ views tended to be negative with even some Coalition supporters critically describing it as “disastrous”, “all very bad”, “a real mess”, “it’s not going brilliantly” and “not good” to such strong statements from a Labor supporter saying:

“Who could have ever thought such a disaster would be assisted by our very own Government. It’s utterly depressing.”

Across the board, however, participants indicated that the situation in Iraq was not likely to change their vote.

Conclusion

As the published opinion polls have indicated, our independent research has confirmed the forthcoming Federal election is going to be tightly contested.

The Prime Minister facing re-election for an historic fourth term, while having considerable personal negatives and the “it’s time” factor in play, is not a completely spent force. It could be argued his “use by date” if not already upon him is certainly much closer now than it was six to twelve months ago.

Potentially most ominous for the Government is that resentment towards Howard is much stronger than any uncertainty about the Opposition Leader.

Damaged from a range of scandals over time leaving voters questioning John Howard’s honesty and integrity and not seen as having a strong vision for the future, the Prime Minister is more vulnerable than ever before.

Despite this his experience, management of, and the healthy state of, the Australian economy are the Prime Minister’s and the Government’s clear strengths, particularly among conservative voters.

The Liberal Party’s private focus group research will be telling them similar things.

It will be telling them that to be re-elected the Government will increasingly need focus on these issues.

The Prime Minister’s and Treasurer’s constant reference to Mark Latham’s inexperience, Labor’s economic record when last in Government and that the good management of the economy does not happen by itself are a demonstration of this approach.

In addition, they will continue to try to address the desire among voters for greater attention on domestic social policy issues in the areas of health, education, housing, aged care and the environment.

The Prime Minster’s announcement that he will be making a series of 10-year plan policy statements in coming weeks will be designed to demonstrate a vision for the nation and a commitment to implement programs to meet the social needs of the electorate.

Mark Latham’s elevation has clearly drawn voters’ attention and increased their interest in Labor. His initial fresh approach and ideas has put Labor back in the race.

The Opposition is now seen as an alternative, offering the change and vision many voters are seeking.

Strong early support for Latham and his leadership is, however, soft. Voters are not yet completely convinced Latham has what it takes.

They welcome the new leader and his focus on issues that are of interest to them, but there is a strong desire for him to provide more detail on his plans. His lack of experience also continues to be an area of concern for many of them as have been some of the early mistakes made by the new leader.

There is little doubt Labor’s focus group research is showing stronger levels of support than last year, particularly among its base.

However, an aggressive campaign to demonstrate policy substance, credibility and experience will need to be undertaken before this early support, particularly among swinging voters is eroded by the Government’s attacks.

In this sense, Mark Latham’s formal tax policy announcement and other policy statements in the lead up to the election will be critical to demonstrate he has what it takes.

Ironically, the dislike of Howard is so intense combined with the “it’s time” factor may mean that the detail of Latham’s policies may not be that important. That they stand up to scrutiny and are mistake-free may be enough to convince voters Latham is worth a try.


*Research Methodology: Springboard Australia conducted the focus group research in conjunction with e-journal On Line Opinion through a private internet chat room on the evenings Tuesday 18 May and Wednesday 19 May, 2004. The script was constant between the groups. Some additional questions were asked to probe responses further were necessary and appropriate.

Subjects were randomly selected from the database of people who have responded previously to our internet surveys. Participants were from Western Australia, Queensland, New South Wales and Victoria.

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